To help us deal with your enquiries as efficiently as possible please contact the appropriate office.
Global Depositary Receipts shareholders’ contactsIf you wish to:
- advise of a change of name and/or address
- report lost/stolen GDR share certificates or the non-receipt of a dividend check
- request an election form for the scrip dividend program
- request forms to transfer GDRs
- report the death of a registered holder of GDR shares
- request a duplicate account statement
- have dividends electronically deposited to your bank account
- consolidate similar account registrations
- request general information about your shareholder account, etc.
You should contact our agent:
The Bank of New York Mellon
BNY Mellon Shareowner Services
PO Box 358516
Pittsburgh, PA 15252-8516
Tel: +1 888 737 2377 (USA only)
Tel: +1 201 680 6825 (International)
For financial publications please visit the download library
General Shareholder enquiries and Investor Relations contacts
7 Chayanova str.
125047 Moscow, Russia
Tel: +7 495 730 6601
Fax: +7 495 730 6602