To help us deal with your enquiries as efficiently as possible please contact the appropriate office.

Global Depositary Receipts shareholders’ contacts

If you wish to:
  • advise of a change of name and/or address
  • report lost/stolen GDR share certificates or the non-receipt of a dividend check
  • request an election form for the scrip dividend program
  • request forms to transfer GDRs
  • report the death of a registered holder of GDR shares
  • request a duplicate account statement
  • have dividends electronically deposited to your bank account
  • consolidate similar account registrations
  • request general information about your shareholder account, etc.

You should contact our agent:

BNY Mellon Shareowner Services
PO Box 505000
Louisville, KY 40233-5000

Direct Mailing for overnight packages:
BNY Mellon Shareowner Services
462 South 4th Street
Suite 1600
Louisville KY

Tel: 888 BNY ADRS (USA only)
Tel: +1 201 680 6825 (International)

For financial publications please visit the download library

Financial reports and Publications
Presentations and Events

General Shareholder enquiries and Investor Relations contacts

HMS Group
Investor Relations
7 Chayanova str.
125047 Moscow, Russia

Tel: +7 495 730 6601
Fax: +7 495 730 6602